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  2. Frequently Asked Questions

Does Pistil have an App on the App Store?

Pistil is a web-based application and you can access the platform from any device (laptop, tablet, smartphone, etc). We do not have an App Store Appliation, but most of our users choose to save Pistil to their smartphone home screen. This allows the app to function just like any app downloaded from the app-store. Here's how:

iPhone or iPad

  1. Launch “Safari” app.  This does not work from the “Chrome” app.
  2. Enter app.pistildata.com into the address field. Tap “Go.”
  3. Tap the icon featuring a up-pointing arrow coming out of a box. This icon is located along the bottom of the browser, next to the bookmark icon.
  4. Scroll down the page and tap “Add to Home Screen.” The Add to Home dialog box will appear, with the icon that will be used for this website on the left side of the dialog box.
  5. Tap “Add.” Safari will close automatically and you will be taken to where the icon is located on your device's Home Screen.
  6. Open the app on your Home Screen, and enter your login credentials. Occasionally, the first time logging in will present you with a white screen. Please fully close out of the app/browser. Once you relaunch, the problem will resolve itself.

Android

  1. Launch the “Chrome” app.
  2. Enter app.pistildata.com into the address field. Tap “Go.”
  3. Tap the icon featuring 3 dots in the upper right-hand corner of the screen. This icon is located to the right of the address field.
  4. Tap "Add to Home Screen".
  5. Open the app on your Home Screen, and enter your login credentials. Occasionally, the first time logging in will present you with a white screen. Please fully close out of the app/browser. Once you relaunch, the problem will resolve itself.