How do I change/add/remove users from my account?

To make any changes to you current users, please contact your assigned Customer Success Manager (CSM). Your CSM can change out users, add new team members, or remove anyone who no longer works with you. To expedite this process, please add any new team member's information to your User List before contacting your CSM. Your User List is the original Google Sheets document that your company filled out when beginning with Pistil. It will be titled "[company name] - Pistil User List."

Please note, Pistil requires new users to have a personalized email address that contains the existing company domain. We do not permit personal emails (ex: or general company emails (ex:,